Proman Staffing automates their complex commission structure using Everstage's no-code plan designer

The Challenge

Proman Staffing was manually managing commissions across multiple plans for roles like sales executives, sales leadership, account managers, and recruiters. As the company grew, managing commissions manually became increasingly burdensome and time-intensive.

Alana Benson, the Director of Compensation and Benefits, was the key person with all the detailed knowledge of the commission plans, and the entire process relied heavily on her expertise. As Proman Staffing expanded, it became clear that a more efficient solution was needed to distribute the workload and ensure continuity in commission management.
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Initially, commissions were calculated using Excel, and statements were emailed individually to sales executives. This method became time-consuming and less practical over time. Sales executives had limited real-time insight into their commission status, and any errors had to be corrected manually. This highlighted the need for a sales compensation platform  that could handle the complexity of Proman Staffing’s commission program.

“Managing many commission plans with unique specifics became challenging as we grew. To keep up with our rapid expansion, we needed to share the responsibility. Everstage offered the perfect solution, allowing us to streamline our commission workload.”

Alana Benson

Director of Compensation and Benefits

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The Solution

Proman Staffing achieves commission automation within six weeks with Everstage's unified onboarding and implementation.

Unified implementation and support

The implementation process with Everstage was frictionless and was completed within six weeks. With comprehensive support from Everstage, Proman Staffing accurately set up and tested all commission plans, facilitating a seamless transition.

“Everstage was the company that impressed me the most. Everstage stood out by recreating our specific commission plans, giving us confidence in the high level of service they promised.”

Alana Benson

Director of Compensation and Benefits

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The level of customer service provided during the evaluation phase demonstrated Everstage's commitment to being a true partner. Everstage's focus on understanding and meeting Proman Staffing's unique needs has solidified their role as a trusted ally, rather than just a service vendor.

“Being able to build unlimited plans with varying complexities on Everstage has been a game changer. In just one year, we've created multiple new plans without worrying about limits or costs. This flexibility has been invaluable.”

Alana Benson

Director of Compensation and Benefits

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Flexible, no-code plan designer

Proman Staffing greatly benefited from Everstage's flexible plan builder, which allowed them to build an unlimited number of commission plans. This feature accommodated the various specificities such as draws in their commission structures without the need to condense or limit the number of plans. The no-code platform empowered Alana and her team to manage and customize plans easily, automating commission management end-to-end.

“Draws were sporadic for us, often forgotten. Everstage allowed us to add and track draws systematically, ensuring nothing is missed. Adjustments are easily made and paid out accurately, improving our process significantly.”

Alana Benson

Director of Compensation and Benefits

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Engaging payee experience

Everstage proved to be a motivating commission platform for Proman Staffing's payees, providing them with real-time visibility into their commissions. Sales executives could log in at any time to see their commission status, eliminating the end-of-month rush and significantly reducing errors. The visibility ensured that any discrepancies were identified and resolved promptly, enhancing the accuracy of  the payroll process. This transparency significantly boosted motivation for all the commissionable teams.

“We've received incredibly positive feedback from all users, especially those familiar with the old manual process. They appreciate the new-found visibility into their commissions. Managers value the weekly data for coaching, and the sales team enjoys real-time access to their earnings.”

Alana Benson

Director of Compensation and Benefits

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The Result

Proman Staffing Leverages Everstage to centralize payout-related discussions and coach sales teams

Centralized commission management

Everstage has streamlined commission management for all the teams involved, from the commissions and payroll teams to the sales executives. This has resulted in a much better, more reliable, and error-free process, fostering trust and collaboration across the board. The built-in query management system has made addressing concerns more efficient and transparent.

“Everstage has streamlined our query management, allowing us to easily track and address issues without digging through emails. The history is readily available, so it's not just one person having to remember these issues. We've encouraged our sales team to use this system for better transparency and efficiency.”

Alana Benson

Director of Compensation and Benefits

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Improved sales performance

The transparency provided by Everstage has also had a profound impact on Proman Staffing's sales teams. With real-time access to their commission data, sales executives are more motivated and engaged. They can see their earnings grow throughout the month, which has been a powerful incentive. This immediate visibility has also reduced end-of-month surprises, allowing for better planning and performance. Managers can use this data to provide timely coaching and support, further boosting the overall productivity and morale of the sales force.

“Commissions being calculated in the Everstage were more accurate. It was eye-opening. I trust the numbers now on the platform. Payees can pinpoint specific queries and get them resolved instead of just reporting that something isn’t right.”

Alana Benson

Director of Compensation and Benefits

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